Bill dispute

[Anonymous]

i have recently had a very high O2 bill and it turns out it was due to 3 calls I made to Sky ( I was having issue's with my Sky and they sent me a text prompting me to call the number 08442411929 to resolve my issue)

I made 3 calls to them and apparently this was what cause my bill to be so high.

I need an itemised bill from 24th September to 30th September showing the calls I made to Sky with lenght of call and how much each call cost me. Can this be pleased sent to me. 

I appreciate your help.

Kind Regards

Marie

[Anonymous]

Hello..Has this been picked up??

[MI5 · Accepted solution]

You can get it yourself from your MyO2 http://www.o2.co.uk/myo2
Go into view your bill, then previous bills and choose the month you want.
This isn't O2 CS so no one will respond from O2 to you either.

[adamtemp64]

calls to 0844 numbers are as stated here plus skys bit  http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges o2 55p a minuite and sky's bit cannot find

But as @MI5 says it will all be in my o2

I thought sky now had an 03 number for support that is not charged at these extorsionate rates (csae agains sky for refund as the gave you the 0844 number )

[Martin-O2]

Let us know if you have any trouble finding your bill @Anonymous! 

[Bambino]

@Anonymous For future reference, use this site as an alternative to calling numbers starting with 08:

http://www.saynoto0870.com/

[MI5]

A quick google gives a few freephone numbers for sky, both 03 and 0800 numbers.