Automatic payments

[Anonymous]

Can I set up my bill to be automatically paid each month from my account?

[Anonymous · Accepted solution]

@Anonymous 

Yes a Direct Debit should have been in place when you signed the contract. 

Please read our guide here

[edited to fix the link]

[jonsie]

If this is a new account the direct debits should be in place. 

If not call customer service and they will set it up for you. 

There is also a paper mandate you can download and print. Then post it off to your bank. 

http://www.o2.co.uk/contactus

http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf