02 sharing

Anonymous · ‎21-06-2017

i cant work out how to put data on my other device

i do have 02 sharing but there is no link on my 02 to share anything ??????

MI5 · ‎21-06-2017

You other device needs to be a sharing contract.
If nothing showing in your MyO2 you don't have any eligible devices.
To get a sharing tariff you need to call customer services on 202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎22-06-2017

Hello @Anonymous, welcome to the O2 community!

I think we need more information to help you further, but @MI5 is right. "All mobiles or tablets using a shared data allowance need to be on one of our Pay Monthly contracts – share plans are not available for Pay As You Go or Business devices."

Plus, before you are able to share a data allowance across your devices, you'll need to activate sharing. If this wasn't done in store when you bought your device or sim, you can activate it in My O2. You can read more information about sharing help pages here: Share your data allowance across multiple O2 devices.

Let us know how it goes!

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