on 23-01-2023 10:36
Hi,
I just bought an Apple Watch SE gen2 from o2 for my son who doesn’t own an iPhone. I was told he could use it on family share, but it turned out that on family share he couldn’t use the data plan.
We were then told by o2 that this Watch needed to be mine and that if I got another Apple Watch from o2 with a data plan then I could add this second one as a family share Watch and he could use the data plan. Alas, I tried doing this last night and when setting up this second watch on family share, it said that I can’t add data plan to it. I’ve got absolutely no idea what to do. Can anyone shed any light on whether it is possible to use family share with a data plan when my son doesn’t have an iPhone? If it can be done, how can it be done?
thank you
on 23-01-2023 11:16
I think the people to contact would be Sales on their direct number
you can call them on 0800 081 0255
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 24-01-2023 09:28
Hi @Applesauce21 were you able to get in touch with O2 about this?
on 29-10-2024 14:12
Same problem here - bought an Apple Watch SE for child to use on family share only to find out it can’t get cell service to use when away from my phone. Frustrating!
on 29-10-2024 21:02
on 29-10-2024 21:02