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Apple iphone 7 Data/Connection Issues

Anonymous
Not applicable

on ‎30-11-2016 16:47

on ‎30-11-2016 16:47

Hi, wanted to enquire if anyone with an iphone 7 has had issues with the data/signal.

Seems it was  discussed 2 months ago but with no confirmed fix.

Phone states there is 3g/4g signal but when you try to open any data app (e.g. webpage) nothing happens. To the point you cannot even send an imessage or text.

 

The one fix I have found to work is switching the phone to airplane mode and then deactivating it.

But having to do this everyday is starting to get tiresome!

 

Any suggestions?

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MI5
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on ‎30-11-2016 16:54

on ‎30-11-2016 16:54

It happens on all networks as as you say has been reported previously.
I would have thought that Apple would have fixed it by now though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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In response to MI5

on ‎30-11-2016 17:04

on ‎30-11-2016 17:04

MI5 - valid point, thought there would be an update from Apple by now.

Did check again last tonight to make sure I have the lastest software.

Guess my next port of call would be to start harrassing the Apple Store.

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MI5
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on ‎30-11-2016 17:07

on ‎30-11-2016 17:07

I know Apple were exchanging some phones that had the issue so I guess it might not have been a software issue - they were keeping it quiet though....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
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on ‎30-11-2016 17:11

on ‎30-11-2016 17:11

iOS 10.0.3 was meant to fix those errors and I would guess incoroprated into the latest versions as well .

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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