Apple Watch

Mollie1 · ‎30-01-2021

Since Christmas, I have been trying to set up the mobile data on my Apple Watch Series 6 (GPS & Cellular). Every time, it comes up with the error code 84. I have been in contact with O2 directly about this issue, and it is still not resolved.

I have of course tried unpairing the devices, resetting to factory settings etc, and nothing has worked.

I was wondering if anyone else has had this issue, and knows how to rectify it?

Thank you in advance

MI5 · ‎30-01-2021

@Mollie1

I'll ask @O2Ellie to help

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Ellie · ‎30-01-2021

Thanks for the tag @MI5

@Mollie1 I will send you a private message now and we can look in to this for you.

MI5 · ‎30-01-2021

Thanks @O2Ellie

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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