Apple Watch

[Mollie1]

Since Christmas, I have been trying to set up the mobile data on my Apple Watch Series 6 (GPS & Cellular). Every time, it comes up with the error code 84. I have been in contact with O2 directly about this issue, and it is still not resolved.

I have of course tried unpairing the devices, resetting to factory settings etc, and nothing has worked.

I was wondering if anyone else has had this issue, and knows how to rectify it?

Thank you in advance

[MI5]

@Mollie1 

I'll ask @O2Ellie to help

[O2Ellie]

Thanks for the tag @MI5 

@Mollie1  I will send you a private message now and we can look in to this for you.

[MI5]

Thanks @O2Ellie