Apple Watch Error Code 106

[georgeward]

Hi all

Purchased a SS Apple Watch Series 8 online through o2 last Thursday and when I try to activate mobile data on it, it says to contact My O2 and quotes reference 106.

I have contacted O2, and they've reset the e-sim which did not work. I am now waiting an engineer to call me back. It seems this is a widespread issue and people are still waiting for a fix. 

Anyone had any luck or tips?

[Cleoriff]

Seems to be an ongoing saga with this watch and O2 @georgeward 

I'll tag @O2Helen01 to see if she can offer any help.

[georgeward]

Thank you. Eager to get this solved as I'm paying for airtime/functionality of a Watch I can't use!

[O2Helen01]

Afternoon all, thanks for the tag @Cleoriff . @georgeward I'm going to send you a message privately and we can discuss your issue further. 

[Cleoriff]

Thanks @O2Helen01