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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9305 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382710 Views
  • 4 replies
  • 0 kudos

Error 106. Apple Watch Mobile service

Good morning everyone Yet another Error 106 topic.Called support, they couldn’t do anything, but sent me to the O2 store. At the store problem wasn’t fixed as well. However, consultant told me the he couldn’t see any active plan fot my account within...

Apple Watch Data Setup 106 error

I'm getting the common problem when trying to setup data on my apple watch : Oops, something went wrong. Try again and if the problem continues call 202 for free from your 02 mobile, quoting reference code 106 Can somebody please assist? I have done ...

Resolved! Payment plan

Need to pay my bill for 6 month payment plan tried to do it through app but not working

Mick21 by Level 1: Joiner
  • 782 Views
  • 2 replies
  • 0 kudos

Resolved! How to remove cellular from watch

How do I remove cellular from my Apple Watch? It is really not worth me paying for it as it is always on wifi. I can't find how to cancel it off my bill. Thanks for your help

Resolved! lost phone

can I still regain info on lost phone before zapping 

tiny688 by Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos

Resolved! HOW TO GET IN CONTACT WITH 02?

How can you get hold of customer service advisor? Have spent most of today between meetings in a hold queue on the phone and my iPad has been continually checking to see if a virtual assistant is available, but the virtual assistant never comes. I we...

Jim1969 by Level 1: Joiner
  • 4951 Views
  • 5 replies
  • 0 kudos

Broken phone

My phone is broken. The back is smashed and the volume button doesn’t work. Slowly and slowly it’s start to not work. I’m not receiving calls properly either. I still have to years left if my contract so what should I do?

nelly_66 by Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

Apple Watch Series 7 no longer connecting after phone upgrade

Hi, I upgraded my phone with o2 in Jan 2023 and since then my Apple Watch Series 7 cellular will not work. I took the watch in October 2021 and it worked fine until I swapped phones and sims. I have been back and to with o2 since January and they see...

Samca12 by Level 1: Joiner
  • 1536 Views
  • 6 replies
  • 0 kudos

Resolved! 3G

I have an iPhone 4 and my 3G is really really slow. It never used to be until I added a bolt on where I get more data a month. Anyone know the reason why?

Anonymous by Not applicable
  • 7555 Views
  • 9 replies
  • 0 kudos

Low volume incoming calls

Just got my refurbished as new iPhone 12 and I can’t increase the volume of incoming calls above a whisper, my outgoing call is fine

BenjaminW by Level 1: Joiner
  • 1561 Views
  • 4 replies
  • 0 kudos