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Level 1: Joiner
Posts: 1
Registered: ‎08-01-2019
Accepted Solution

Apple ID

I have just got a new phone, I'm trying to set it up and it's asking for my Apple ID and password...

i can't remember my password.... How do I get the password sent to my email account rather them the safe number which I have no idea what it is from 2years ago.

 

please help me .... I'm useless at these things

 

thanks so much in advance 

Posts: 8,054
Topics: 105
Kudos: 1,627
Solutions: 517
Registered: ‎17-03-2015

Re: Apple ID

[ Edited ]

@Sarahcog1234567 Try this link For reset password

https://support.apple.com/en-gb/HT201487

iPhone XR 64GB
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Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Apple ID

Good luck @Sarahcog1234567 Apple are so strict at this stuff. I ended up having to setup a new account as I just could not remember those silly questions they ask when registering many years ago, like where did you first fly too. No idea what I said 10 years ago upside down