Advice on upgrade please?

[Anonymous]

Hi, i recieved a call early last week from who i thought was O2 to discuss my upgrade which is due on the 30th, i went through everything to set up my upgrade including my payment details etc etc and was being offered the same deal which i had seen on the shop so really had no reason to be weary, however at the end when the lady was going through the legal stuff she mentioned car phone warehouse? does this now mean i have upgraded through them rather than through o2?

Please help!!

[MI5]

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@Anonymous wrote:
They have had my details since Wednesday so surely there would have been some activity by now?

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They can't do anything until O2 approve the upgrade - Hence my comment to call O2 asap.

[Anonymous]

Just sorted this with O2

[MI5]

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@Anonymous wrote:
Just sorted this with O2

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Good news - It's important that you acted quickly with this one

[Anonymous]

I would still call the bank myself

[Anonymous]

I will try and ring the number tomorrow morning and speak to the woman i spoke to last time (i even got a name), if that fails the bank will be getting informed.

[Anonymous]

Let us know how you get on please

[Anonymous]

I will do and thank you so much to everyone for the help

[Anonymous]

A word to the wise for anyone else reading this thread thinking of upgrading ------NEVER ON THE BACK OF A COLD CALL!

Delighted to hear you are winning this one.

[Anonymous]

I agree, this has taught me a VERY big lesson, the only reason i really trusted it was down to the phone number being 0202, and in all honesty they could still turn out to be genuine but i will not be taking any chances here, it will be getting cancelled first thing in the morning and my account will be checked every half hour.

[Anonymous]

Argh we have all been there at some point and sadly we have all had our fingers burnt at some point.

The good thing is that you saw it early and are sorting it. Great stuff and well done.