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Activation

Leanne90
Level 1: Joiner
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Hi 

I upgraded my phone today but It seems my sim still hasn’t activated is this normal

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MI5
Level 94: Supreme
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@Leanne90 

Use your old sim or activate the new one by doing a sim swap if you can get 5g. 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126826 Posts
  • 613 Topics
  • 21800 Solutions
Registered:

@Leanne90 

Use your old sim or activate the new one by doing a sim swap if you can get 5g. 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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