cancel
Showing results for 
Search instead for 
Did you mean: 

Activation

Leanne90
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi 

I upgraded my phone today but It seems my sim still hasn’t activated is this normal

Message 1 of 2
520 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152081 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

@Leanne90 

Use your old sim or activate the new one by doing a sim swap if you can get 5g. 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
514 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 152081 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

@Leanne90 

Use your old sim or activate the new one by doing a sim swap if you can get 5g. 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
515 Views