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Accepted Solutions
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If you can take it to an O2 shop, assuming you bought the phone directly from O2 and not from a 3rd party reseller (O2 shop or O2 online, makes no difference), they will check your phone and may send it for warranty repair - you will need to find a phone that will take your SIM to have a phone during this repair though, @Rob123335. If that doesn't work, check with the phone's manufacturer, see if they will offer a warranty repair - again, you will be without the phone for a few weeks.
Also have you checked it is not the charger or charge cable that is at fault, and that there is no fluff stuck in/on the phone's or cable's charging contacts?
Good luck!
- 41437 Posts
- 247 Topics
- 1850 Solutions
If you can take it to an O2 shop, assuming you bought the phone directly from O2 and not from a 3rd party reseller (O2 shop or O2 online, makes no difference), they will check your phone and may send it for warranty repair - you will need to find a phone that will take your SIM to have a phone during this repair though, @Rob123335. If that doesn't work, check with the phone's manufacturer, see if they will offer a warranty repair - again, you will be without the phone for a few weeks.
Also have you checked it is not the charger or charge cable that is at fault, and that there is no fluff stuck in/on the phone's or cable's charging contacts?
Good luck!
