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on 15-04-2022 10:34
I’ve paid my phone bill and my 4G still isn’t showing that it’s working, I can call out and text out but my 4G is not working
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on 15-04-2022 11:49
@Charl0-tte_ Reboot the phone first and see if that helps. Next check this guide Guide: How can I sort out my network issues? and Guide: Is the network down for me or everyone?
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on 15-04-2022 11:49
@Charl0-tte_ Reboot the phone first and see if that helps. Next check this guide Guide: How can I sort out my network issues? and Guide: Is the network down for me or everyone?
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on 15-04-2022 22:19
It can take up to 48 hours for all services to be restored.
If longer than that you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
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