02 sharing

on 21-06-2017 21:10
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on 21-06-2017 21:10
i cant work out how to put data on my other device
i do have 02 sharing but there is no link on my 02 to share anything ??????
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on 21-06-2017 21:15
If nothing showing in your MyO2 you don't have any eligible devices.
To get a sharing tariff you need to call customer services on 202.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-06-2017 09:48
Hello @Anonymous, welcome to the O2 community!
I think we need more information to help you further, but @MI5 is right. "All mobiles or tablets using a shared data allowance need to be on one of our Pay Monthly contracts – share plans are not available for Pay As You Go or Business devices."
Plus, before you are able to share a data allowance across your devices, you'll need to activate sharing. If this wasn't done in store when you bought your device or sim, you can activate it in My O2. You can read more information about sharing help pages here: Share your data allowance across multiple O2 devices.
Let us know how it goes!

