02 IPHONE APP

[Anonymous]

HI I have got the Iphone "my 02" app when I login it my message/minutes allowance is fine when I click on my data allowance it says allowance: 0 and used 0. And I have hardly used my Internet allowance. DO I need to ring them or can I go into a 02 store?

Thanks 

[version7point0 · Accepted solution]

Hi KHANH.

It may just be the app misbehaving.

It would be quicker to just give O2 a call as in store they would need to either web-chat or call customer services to verify this information any way.

[Anonymous]

It has been a few times now. I recently got my contract out about 1 week ago and it worked when i first downloaded it but ever since then it hasn't and is there a free 02 number I can ring thanks.

[MI5]

202 is free from your phone.

[Anonymous]

Loving the new app so much slicker than the old one and it fills the 5s screen well done o2/apple

[PiedPiper]

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@Anonymous wrote:

Loving the new app so much slicker than the old one and it fills the 5s screen well done o2/apple

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Agreed. Very clear, good choice of font/size. If only more programmers paid more attention to the User Interface.

[jonsie]

Much better than the previous version. Glad it's now been updated on iOS:smileyhappy:

[Anonymous]

:smileywink:Didn't think it was coming Jonsie thought android had an exclusive there

[jonsie]

Well worth the wait though:smileywink:

[Anonymous]

I don't think O2 get enough credit for the app. The latest version is amazing. Fast, slick and intuitive.