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Data Usage

Anonymous
Not applicable

Although using star hash 10 hash is SUPPOSED to be FREE?, why does my data go down each time I use this method to look at my remaining data?

 

I now dare not look at it again for fear of using all my data up, even though I'm not using it for actual calls or texts etc.

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MI5
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Data is nothing to do with calls or texts.
Allowances for calls, texts and data are all separate and independent of each other.
How much data do you think is being used by *#10# ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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Message 2 of 36
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MI5
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Data is nothing to do with calls or texts.
Allowances for calls, texts and data are all separate and independent of each other.
How much data do you think is being used by *#10# ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 36
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MI5
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To be picky, it's a USSD code (Unstructured Supplementary Service Data) so there is a potential to use a few kb's
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Infintisimal I would have thought but I have never used data texting balance in all the years I've used it. Picky yes...

Message 5 of 36
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Anonymous
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This is a new one I've never come across. Didn't think data would be used in texts?

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Cleoriff
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Every day is a blumming school day on here....Smiley Very Happy

Veritas Numquam Perit

Girl in a jacket
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MI5
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@jonsie wrote:

Infintisimal I would have thought but I have never used data texting balance in all the years I've used it. Picky yes...


Yes, it would only be tiny amounts which is why I asked the question.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 36
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Anonymous
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Each time I use this so-called FREE!? *HASH10HASH method it uses up 5 pence of my data.  On its own this is a very small amount but, in trying to just look at the data I have left, I now have only £12.34 remaining out of £20!  Where is it all going?  How can they say it is free?  I've never made any calls or texts outside of my WiFi zone, I'm just paying lots of cash to O2 and getting NO USAGE at all.  Something is wrong.

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MI5
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Calls and texts are chargeable so that's probably where your credit is going.
Being inside your wifi zone won't help with saving money on those I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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