This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

top up data running out to often

Go to solution
Anonymous
Not applicable

on ‎23-01-2017 08:26

on ‎23-01-2017 08:26

good morning,

 

I am concerned that I had to top up my data 3 times in a space of 2 weeks I dont use my phone for work, what can I do to have enough data till my top up date without costing me so much?

Message 1 of 4
3,045 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152774 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎23-01-2017 08:33

on ‎23-01-2017 08:33

Hi @Anonymous

It sounds like you are on the wrong tariff.

To get more data for the month you need to top up more at the onset.

These are the latest tariffs and top up amounts offered by O2. Just choose the amount of data you need then switch to that tariff in your MyO2.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
3,043 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152774 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎23-01-2017 08:33

on ‎23-01-2017 08:33

Hi @Anonymous

It sounds like you are on the wrong tariff.

To get more data for the month you need to top up more at the onset.

These are the latest tariffs and top up amounts offered by O2. Just choose the amount of data you need then switch to that tariff in your MyO2.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
3,044 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎23-01-2017 09:08

on ‎23-01-2017 09:08

thanks, will give it a go :-)!
Message 3 of 4
3,023 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152774 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎23-01-2017 09:13

on ‎23-01-2017 09:13

Welcome to the forum....
Let us know if you need anymore help slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
3,019 Views
0 Kudos
Top