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sim card

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Anonymous
Not applicable

on ‎29-09-2016 15:24

on ‎29-09-2016 15:24

hi need help cant get my sim card to work its a new card from 02 its a new phone so its new to me

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Bambino
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on ‎29-09-2016 15:32

on ‎29-09-2016 15:32

@Anonymous Is your old sim card the same size as the new one? If so, just use that one. You don't need to use the new sim. If the new sim is a different size to your old one you can swap it here: http://swapmysim.o2.co.uk/ or call into an O2 store if you have one nearby and they'll do it for you.

I DO NOT WORK FOR O2



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Anonymous
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on ‎29-09-2016 15:26

on ‎29-09-2016 15:26

i have just got a sony xperia e3 cant get the sim card right can any body help

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Bambino
Level 86: Prestigious
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on ‎29-09-2016 15:32

on ‎29-09-2016 15:32

@Anonymous Is your old sim card the same size as the new one? If so, just use that one. You don't need to use the new sim. If the new sim is a different size to your old one you can swap it here: http://swapmysim.o2.co.uk/ or call into an O2 store if you have one nearby and they'll do it for you.

I DO NOT WORK FOR O2



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MI5
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on ‎29-09-2016 15:40

on ‎29-09-2016 15:40

Are you having trouble fitting the sim in the phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎29-09-2016 18:28

on ‎29-09-2016 18:28

I hope @Anonymous comes back. She appears to have given herself the solution without answering any further questions? Confused

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MI5
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on ‎29-09-2016 19:30

on ‎29-09-2016 19:30

Must have worked it out I guess?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎29-09-2016 20:16

on ‎29-09-2016 20:16

@MI5 wrote:
Must have worked it out I guess?

Probably. I am familiar with the feelings of panic when things don't go to plan...Destroy tongue

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