Solved: Re: server password has been changed!!!!

Anonymous · ‎30-01-2013

Hi I keep getting a "sign-in failed" notification" on my samsung galaxy phone. It says the server password has been changed. Input the changed password.

WHAT DOES THIS MEAN....HELP

jonsie · ‎30-01-2013

Try deleting the account on the phone and set it up again.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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MI5 · ‎30-01-2013

It means you (or someone) has changed the password !! What are you trying to log on to?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-01-2013

Sorry have been trying to solve this with a guru.. while I am logged onto my email all of a sudden I get a notification that the sign in has failed ...even though I am on and receiving emails ..it asks me for the updated password... I have not changed it...so do not know why this is happening. The emails in the inbox then just disappear!!

MI5 · ‎30-01-2013

What email account is it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-01-2013

with talk talk

MI5 · ‎30-01-2013

Can you log in and use webmail OK ? http://www.talktalk.co.uk/mail/?check_cookie=1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-01-2013

I am receiving mail into my inbox on the computer and phone. But I keep getting this enter your updated password notification on the phone. ..for no reason that I can think of. And since that started happening mail in the inbox just disappears

jonsie · ‎30-01-2013

Try deleting the account on the phone and set it up again.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎30-01-2013

Yes I have just followed your link and logged in ok ..maybe its just a glitch or I tapped or swiped the wrong thing at some point.....any thoughts on the disappearing emails?

Anonymous · ‎30-01-2013

Thanks ..I think I will delete the account and set it up again. Probably quicker than trying to figure it all out..with my limited brain power and energy levels..Thanks everyone ..I may well be back X

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