sansung s3

[Anonymous]

ive just change to o2 from giffgaff and carnt use my data

[Anonymous]

It's been off all this time, I'm on my laptop with the phone in front of me. Even with wifi off still doesn't show any data connection. I've got good coverage also.

[MI5]

Then your apn is wrong.
Please type out here what you have set and make sure the o2 apn is active.

[Anonymous]

Please go to:

Start
Settings
More Networks

is there a tick in mobile data?

[Anonymous]

Mobile data is ticked.

[Anonymous]

This is the set that I've got. 

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...

[MI5]

Have you got a green dot to the right hand side of the O2 mobile web apn?
Also, check you are using the letter o and not a zero when typing o2?

[Anonymous]

Checked and checked. I can only throw away my phone and get another one perhaps.

[Cleoriff]

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@Anonymous wrote:

Checked and checked. I can only throw away my phone and get another one perhaps.

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Throw away your phone? Blasphemy ....Poor little S3...:smileywink:

[MI5]

I wouldn't unless you know for sure that it's faulty?
Have you turned it off and back on again?

[Anonymous]

This might sound like a silly question but is the phone either locked to o2 or sim free / unlocked?

If locked to another network could this be the issue @MI5