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sansung s3

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Anonymous
Not applicable

on ‎22-02-2015 15:26

on ‎22-02-2015 15:26

ive just change to o2 from giffgaff and carnt use my data

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Anonymous
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In response to Anonymous

on ‎23-02-2015 20:50

on ‎23-02-2015 20:50

I just change on O2 and I've got Samsung S3 as well, and i did the set up manually as you said, but still it doesn't work. Any suggestion ?

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jonsie
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on ‎23-02-2015 20:54

on ‎23-02-2015 20:54

Check your settings against these :

Connecting Android Phone to Data Services

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎23-02-2015 20:56

on ‎23-02-2015 20:56

Make sure you have data turned on too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to jonsie

on ‎23-02-2015 21:04

on ‎23-02-2015 21:04

Did that. I don't know .. still doesn't work. 

 

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jonsie
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on ‎23-02-2015 21:09

on ‎23-02-2015 21:09

P&G or contract? What tariff are you on?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎23-02-2015 21:12

on ‎23-02-2015 21:12

Define not working please?
ie is there a G, E, H, H+ etc showing at the top of the phone or not?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to jonsie

on ‎23-02-2015 21:15

on ‎23-02-2015 21:15

P&G. O2 unlimited.

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Anonymous
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In response to MI5

on ‎23-02-2015 21:16

on ‎23-02-2015 21:16

There is nothing at the top of the phone. And the data is enabled.

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Anonymous
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on ‎23-02-2015 21:25

on ‎23-02-2015 21:25

Are you connected to wifi at the moment? If so the phone would not show any of the gsm data symbols.
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Anonymous
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on ‎23-02-2015 21:26

on ‎23-02-2015 21:26

In order to advise what data network you are on you need to turn wifi off for a minute or two please then let us know what data network you are on.
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