s6 edge new

Anonymous · ‎16-02-2017

my s6 edge is a week old ,,and now keeps telling me that the sim is not in and i have no network ,,i have taken it out put back in ,on off ., need help

Anonymous · ‎16-02-2017

might be blocked, where did you buy the phone?

Get intouch with o2 to see if the iema number is barred.

MI5 · ‎16-02-2017

Have a look at our help thread first but call CS if you can't find any other faults https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎23-02-2017

@Anonymous Can you give us an update on your issue? Did you find out what was causing your network issues?

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