My phone (Google Pixel XL2 with Android 10) has stopped recognising the O2 network. On the home screen, it says 'No service'; when I try to make a call (eg voicemail), I get a message saying "Turn off aeroplane mode to make a call"; and a text message that I tried composing says "Waiting for connection".
Needless to say, I've tried the obvious things such as toggling aeroplane mode on and off, and restarting the phone, but with no success.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
thanks MI5. The billing is paid, so it must be a fault - not good. Was hoping it was just a setting somewhere - ever the optimist! Off to an O2 shop tomorrow then 😞
