Solved: Re: note 3

Anonymous · ‎18-12-2015

hi any one any ideas have a galaxynote 3 brilliant been totally happyfor no reason tonight the screen died nowater contact was using it and next time i went to use it screen was totally dead not been dropped notwater contact trien=d a factoryreset triend reboot nothing any ideas

jonsie · ‎18-12-2015

Sending it to Samsung would be your best option now.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Cleoriff · ‎18-12-2015

Have you tried putting it on charge? I would do this and leave it overnight. Check again in the morning...

Veritas Numquam Perit

MI5 · ‎18-12-2015

Have you removed the battery for a couple of mins?

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-12-2015

it is charged as it makes nosie and buttons light just not screen

Anonymous · ‎18-12-2015

yes several times and taken out sim card

Cleoriff · ‎18-12-2015

Sounds like LCD damage or fault?....

I have a Note 3 and if this was me I would just plug it in and leave on charge overnight. If no change it sounds as if it needs to go for repair...

Veritas Numquam Perit

MI5 · ‎18-12-2015

Sounds like it's been for a bath!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-12-2015

@MI5 wrote:
Sounds like it's been for a bath!

Indeed.....Though the op says 'no water damage' in first post....:smileysad:

Veritas Numquam Perit

MI5 · ‎18-12-2015

Yeah, twice.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-12-2015

Sending it to Samsung would be your best option now.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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