Solved: Re: new phone sim card

Anonymous · ‎15-12-2013

I have bought an HTC phone but want to keep my number. The sim card from my old phone won't fit in the new phone. What should I do?

MI5 · ‎15-12-2013

You need to get the correct sized sim from O2 either a shop or call CS then swap your account over. If got in store they will do the swap for you if not you can use the swap my sim form http://swapmysim.o2.co.uk/

"Sim swaps usually take less than an hour. But if we’re really busy, it can take up to 24 hours."

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-12-2013

You need to get the correct sized sim from O2 either a shop or call CS then swap your account over. If got in store they will do the swap for you if not you can use the swap my sim form http://swapmysim.o2.co.uk/

"Sim swaps usually take less than an hour. But if we’re really busy, it can take up to 24 hours."

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

new phone sim card

Photos

No signel

PAC code

Google Play

Honor free gift magicpad 2

Photos from WhatsApp automatically been saved to g...