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new phone sim card activation

Purchased a new phone, 6 hours ago, simm card still not activated.Is this normal?

Posts: 109,080
Topics: 561
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Registered: ‎04-04-2012

Re: new phone sim card activation

Have you done a sim swap? http://swapmysim.o2.co.uk/
or if sim is same size as old one, just use it.
If all new phone and sim and no previous contract, call cs http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)