Solved: new phone sim card activation

Anonymous · ‎06-11-2016

Purchased a new phone, 6 hours ago, simm card still not activated.Is this normal?

MI5 · ‎06-11-2016

Have you done a sim swap? http://swapmysim.o2.co.uk/
or if sim is same size as old one, just use it.
If all new phone and sim and no previous contract, call cs http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-11-2016

Have you done a sim swap? http://swapmysim.o2.co.uk/
or if sim is same size as old one, just use it.
If all new phone and sim and no previous contract, call cs http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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