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Bernie52
Level 1: Joiner
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hi

My name Bernie  

I got a email from my care 02 saying i owe them  money

who are they not heard of them before  is it a scam

can any one explain  please 

Regards 

Bernie52

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MI5
Level 94: Supreme
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Log in with this link http://www.o2.co.uk/myo2 and if you owe any money it will be explained there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 5 of 12
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jonsie
Level 94: Supreme
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Don't click on any links. Call 202 to clarify but you can check in My O2 to see if your account is in arrears. There has been a few of these scams recently. 

Message 2 of 12
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Anonymous
Not applicable

Sounds like a scam but wasn't there an o2 mycare service before?

Message 3 of 12
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madasaf1sh
Level 78: King of Kings
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There still is and is used for texts and emails when bills are over due prior to cut off.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 12
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MI5
Level 94: Supreme
  • 152694 Posts
  • 651 Topics
  • 29138 Solutions
Registered:
Log in with this link http://www.o2.co.uk/myo2 and if you owe any money it will be explained there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 12
10,546 Views

Anonymous
Not applicable

@Bernie52 Are your bills up to date?

Message 6 of 12
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Bernie52
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ok thank you for letting me know 

Message 7 of 12
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Anonymous
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You are very welcome @Bernie52

Message 8 of 12
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Bernie52
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ok thanks for letting me know 

Message 9 of 12
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Bernie52
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yes my bills are all up to date 

Message 10 of 12
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