Unable to login to my O2 app

[Sallu]

My O2 account cannot be accessed through the app- error message saying contact customer care. No issues through website.

[jonsie · Accepted solution]

Try uninstall, reboot and reinstall the app

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[rog2]

also have same problem for 2 days

[rog2]

have tried all also contacted customer service still no joy

[Enlli]

@rog2 Have you tried the delete / reboot and download again method

[Oxonian]

@rog2 

Have you tried logging in to MyO2 using the link at the top of this webpage ?