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motorola moto g4 4th gen

samuel25
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what audio formats are supported some music files are mp3 vc files and wont accept them

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Bambino
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MI5
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Tey renaming them or re saving them as normal mp3 files.
I don't think I've seen any mp3vc files before, what programme generates them?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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samuel25
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i try renaming them but i use itunes and windows media player to listen to them
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MI5
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wmp will play normal mp3 files and iTunes should convert them automatically if you play through that, so saving as mp3 files shouldn't be an issue.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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samuel25
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some files not copying despite the fact they are mp3 now and not accepting some saying its not responding or disconnected despite the fact it is still connected etc.

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MI5
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For those that won't play ball you'll either have to rip them again as mp3's straight off or run them through a file convertor, such as http://online-audio-converter.com/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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samuel25
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I have converted them as mp3 file not all working but I put music on phone and it's set as external storage to store on SD card but music player won't read it says there is hundred something on it and sometimes same track appears loads of times.

It also has other tracks that I wanted to listen to but it plays something different.
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MI5
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Delete them all off phone and organise them on your PC before copying them back to the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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samuel25
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tried deleting them all doing that agin same issue think the converter doing it wrong its set in mp3 you got name on left hand side, title in middle contributing artists and name of album all comes up as eye of the storm on the title thats name of first track

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