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jelly bean update

Anonymous
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hi there, i have bought a samsung galaxy ace 2 recently,  i am reading on the internet that samsun has rolled out the 4.1.2 jelly bean update and was wondering when o2 will be releasing it for the galaxy ace 2 over the air? plz can you help?

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MI5
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The only Samsung OTA updates I've known O2 to do were Jelly bean for the S2 & S3, so there's a good chance, but I couldn't say for sure until it gets released. Kies is easy to use anyway if not...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5
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O2 never tell us that info.... we just have to wait.... and wait..... and wait..... zzzzzzz !!!!!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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They are very slow with things like this Smiley Frustrated

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MI5
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In all fairness there is only China and Portugal that have it so far, but yes, O2 are usually slowwwww.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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Portugal how come?

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MI5
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Who knows !!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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ok thanks, will i defintely come ota tho? am not that clued up on installing the firmware through kies 

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MI5
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Have you had previous updates OTA?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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not with this phone, but with others.... desire s and c a while back..... switched to samsung just recently

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MI5
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The only Samsung OTA updates I've known O2 to do were Jelly bean for the S2 & S3, so there's a good chance, but I couldn't say for sure until it gets released. Kies is easy to use anyway if not...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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