Solved: iPhone 5c

Anonymous · ‎07-12-2014

Hi all just tried to place an order for a iphone 5c with no upfront payment got to checkout filled in my address put my card details in and it then said we could not verify your account details? What should i do

Anonymous · ‎07-12-2014

Hi

Seems your not alone tonight.

A few have experienced issues.

Either call O2 Customer Services. 202 for Contract. 4445 for PAYG For help.
Or

Maybe go into your local O2 shop to upgrade.

View solution in original post

Anonymous · ‎07-12-2014

Hi

Seems your not alone tonight.

A few have experienced issues.

Either call O2 Customer Services. 202 for Contract. 4445 for PAYG For help.
Or

Maybe go into your local O2 shop to upgrade.

MI5 · ‎07-12-2014

Go in store - The website is playing up at the moment.
You can also contact CS details here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎07-12-2014

Be warned. Do not try to purchase online again for this order as I presume they do credit checks and this will show to your detriment.

If you got as far as getting an order number (which I doubt) you could take this with you when you go instore

Veritas Numquam Perit

O2

iPhone 5c

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen

VoLTE / 4G calling not available (Sony Xperia 1ii)