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forget unlock pattern

Anonymous
Not applicable

on ‎31-05-2017 12:16

on ‎31-05-2017 12:16

ive forgotten my screen unlock pattern and usually have to try 5 times then wait 30 seconds then enter a 4 digit code which lets me in. i only have to do this if my phone has been turned off completely. after a software update last night it is requiring the unlock pattern which i dont remember? any ideas?

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MI5
Level 94: Supreme
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on ‎31-05-2017 12:26

on ‎31-05-2017 12:26

How many times have you entered the wrong pattern now?
Usually you can reset it with Google account after 10 wrong attempts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎06-06-2017 17:51

on ‎06-06-2017 17:51

Hey @Anonymous how's it going with your phone, did you figure out the pattern in the end?

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