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Anonymous · ‎11-09-2014

I have the Samsung galaxy s5 & the camera lens has cracked and it isn't covered by insurance ..

how much does it roughly cost to repair? The camera still works and stuff.

MI5 · ‎11-09-2014

Probably not too much. If you send it in to O2 repairers they will quote you before starting any work - You can then choose to accept it or not and have the phone returned to you free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-09-2014

Probably not too much. If you send it in to O2 repairers they will quote you before starting any work - You can then choose to accept it or not and have the phone returned to you free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-09-2014

Okay, thank you!

I'm just dreading in case the quote a high amount.

Anonymous · ‎11-09-2014

Have you checked any household insurance and check your bank account as some offer cover you may not be aware of.

T&C and excess fee's will apply.

MI5 · ‎11-09-2014

If I was pushed for a price I'd say around £35 quid but that's only based on parts and an hours labour charge....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-09-2014

Thanks for the help guys

MI5 · ‎11-09-2014

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-09-2014

Hope you get this resolved one way or another.

MI5 · ‎11-09-2014

Get a quote from an approved repairer first then decide how to pay for it based on the cost....
Just make sure repairer is Samsung approved or else warranty will be voided.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-09-2014

i will pop into the nearest 02 shop tomorrow

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