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correct numeric password

Anonymous
Not applicable

Hi

Wondered if someone could help. I've got a four digit numeric password on my htc one mini. Now I know for definite it's the correct password but it keeps saying incorrect pin. It was ok this morning but by lunchtime wouldn't let me in. I'm out in Florida at the moment and wondered if humidity would have messed with it!! 

Any help would be appreciated. I've tried the usual removal of sim, switched off and on

 

Thanks in advance

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jonsie
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MI5
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Most likely the screen or digitiser that's faulty tho....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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MI5
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Yeah and the reason why it was rejecting the code originally.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Thanks for all your help I've managed to get phone up and running got google on it so have installed message apps on be able to use it with auto rotate and I've managed to keep some contact numbers from whatsapp. I'm back to uk Wed so visit 02 store this next week. Thanks once again guys

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jonsie
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At least it's usable now.

Mnn. ...visiting an o2 store. Hope that's for an upgrade ad not a repair. Always deal with the manufacturer otherwise you will be asked to pay for water damage or user damage...seen it so may times!

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Cleoriff
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@Anonymous wrote:

Thanks for all your help I've managed to get phone up and running got google on it so have installed message apps on be able to use it with auto rotate and I've managed to keep some contact numbers from whatsapp. I'm back to uk Wed so visit 02 store this next week. Thanks once again guys


Phew...thank god for that @Anonymous. Give HTC a ring when you get back (before you contact O2 preferably):smileywink:

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MI5
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Well done.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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As the problem is sorted, please excuse me. I have 198 Thai girls wanting to meet me on Badoo. .....

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