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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46950 Views
  • 2 replies
  • 2 kudos

Resolved! Serial number been used before

I have just purchased a galaxy watch classic 4g,it came with a voucher for good play,when I go to claim it I am told the serial number for the new watch has already been used what should I do

Bel54uk by Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy s21 Ultra

My Samsung s21Ultra won't install software update unless I'm connected to the WiFi... Why? I didn't had broadband at home for almost 2 months and was imposible to update otherwise. Does this has to do with O2 carrier or Samsung? Are there any setting...

S21 Ultra Calls mostly silent and fail after 10 seconds.

I have had this phone 5 months and had nothing but issues with it. I've ruled out SIM issues, apn problems, network issues. I've disabled WiFi calling, 4g calling and 5g and the issue is still there. Phone calls are silent both ways with the cause be...

Pan82 by Level 1: Joiner
  • 546 Views
  • 1 replies
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Resolved! Galaxy Tab A7

Hi, I bought a Galaxy Tab A7 for my little sister with 100GB of data. When I've tried to turn the data on, it doesn't work. It's like it doesn't register the sim. I've tried the 'swap my sim' function on the O2 app several times but it doesn't send m...

Jade_182 by Level 1: Joiner
  • 616 Views
  • 1 replies
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Samsung A51 failing to receive calls

Is this a known issue with this phone? We have missed some important calls recently.Coverage checker says good in this area.No known problem with my Motorola G7, though both phones only show 1 bar out of 4 (sometimes 2 on the Motorola).

stig by Level 1: Joiner
  • 757 Views
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Resolved! IMEI number

I have recently upgraded my phone...how do I find my IMEI number for my old phone.... I do not have the old phone yo hand bit assume it must be on my contract somewhere..

Stevey by Level 1: Joiner
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Resolved! Changing payment bill

Hi, just wondering is there a way through an online chat that i can change the payment date of my o2 bills? Just started a new job and would like to move my bill date closer to all my other bills?

Resolved! Cancel Prime Video

I want to cancel Prime Video before the free period ends. I have been told to do this in My O2 but I can't see how to do it.

CristiG by Level 1: Joiner
  • 730 Views
  • 3 replies
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Resolved! Thank you for activating Visual Voicemail

I'm getting the thank you for activating Visual Voicemail several times a day and it's getting annoyin. Never happened on my old phone (Sony Xperia 1), just since I've upgrade to the Sony Xperia 1 iii. I've found out how to disable in the phone app s...

Thorsy22 by Level 1: Joiner
  • 5372 Views
  • 2 replies
  • 0 kudos