Solved: Z3 Compact Camera Issue

Anonymous · ‎02-07-2015

Hello All,

was just wondering if anyone else has had an issue with Z3 Compact Rear Facing Camera just stopping working all i get is a Black Screen the front facing camera does work its been like this for a bit over a month now,

i have read around already and done the full restore and update on the phone and still the same,

any help would be great

thankies

MI5 · ‎04-07-2015

I'd try a firmware repair first and if that doesn't work, contact Sony for warranty repair.
Details of both options on link http://support.sonymobile.com/gb/xperiaz3compact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-07-2015

I'd try a firmware repair first and if that doesn't work, contact Sony for warranty repair.
Details of both options on link http://support.sonymobile.com/gb/xperiaz3compact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-07-2015

Thankies I have done the firmware will review the warranty

Anonymous · ‎04-07-2015

Thankies I have done the firmware will review the warranty cheers

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