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'You can't make outgoing calls while call barring is on'

Anonymous
Not applicable

Hi, I get the message: 'You can't make outgoing calls while call barring is on'.

 

This was out of nowhere! Is it to do with billing? There is no option to undo call barring in settings.

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MI5
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Is your bill paid up to date ?
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 7
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perksie
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That's odd, have you phoned CS to get it checked?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 7
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MI5
Level 94: Supreme
  • 150626 Posts
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Registered:
Is your bill paid up to date ?
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
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perksie
Level 69: Guiding Light
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That's what I suspected, a possble missed payment.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 7
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Anonymous
Not applicable
You could set up a direct debit to stop missing any payments
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Cleoriff
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You need to contact O2 CS to ask why the phone is barred. Only they can lift the bar for you ...

http://www.o2.co.uk/contactus

Veritas Numquam Perit

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Message 6 of 7
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jonsie
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Live chat could possibly help but if you have a landline it's better to speak to someone. When was your bill due to be paid? If you have a direct debit check with your bank for possible issues. 

Message 7 of 7
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