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Xperia Z5 Premium Headphone Jack issue?

Anonymous
Not applicable

Hi there,

 

Just this morning i have been having this issue where when i have the fm radio on while the headphones are inserted into the jack it still reads "Insert headset, The cord works as the antenna"

 

I have tried numerous headphones and it does the same thing for each of them. Also when i try to put on music the sound comes through the speakers and not through the headset.

 

I am unsure as to why this is occuring since it was fine last night.

 

Hope to get help from you lot if possible!

 

Thank you!

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MI5
Level 94: Supreme
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Registered:
Have you checked for any muck or fluff in the jack socket?
Sometimes they can stick also so a few firm in/outs of the headphones plug is required to free it off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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