Windows 8 HTC

[Anonymous]

I bought my son a second hand HTC and put an O2 pay as you go SIM in it. It all works great apart from the Internet... He can't connect at all. Any ideas?

[Anonymous · Accepted solution]

You may need to visit the O2 shop or maybe a standalone cellphone shop or possibly ask a friend / relative with more knowledge to take a look at it.

Can you try the sim in an alternative phone to see if the Internet works ok as a process of elimination.

[Anonymous]

I will try that tomorrow. Then if need be go to the shop. I will post the solution if there is one

[Cleoriff]

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@Anonymous wrote:
I will try that tomorrow. Then if need be go to the shop. I will post the solution if there is one

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Yes please come back and let us know how you get on @Anonymous Any solution will always help others with the same problem:smileywink:

[Anonymous]

Ok Tys_mum

I hope this gets resolved Asap for you. 😄

[MI5]

Go to settings then "Mobile + SIM". Make sure Data connection is turned on in there, then scroll down to "SIM Settings" and turn off Manual apn, then reboot.
Are you getting G, E, 3G or H displayed at the top of the screen at all, next to the signal strength?