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WiFi Calling

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Dode09
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‎28-10-2021 22:53 - edited ‎28-10-2021 22:55

‎28-10-2021 22:53 - edited ‎28-10-2021 22:55

Hi all, i have an issue with Wifi Calling on my Samsung S9, I have just recently activated it and it says it's enabled on my phone but still can't call or send texts on wifi any help would be appreciated?

 

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MI5
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on ‎29-10-2021 00:43

on ‎29-10-2021 00:43

Suggests it isn't setup properly @Dode09 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎28-10-2021 22:59

on ‎28-10-2021 22:59

@Dode09 

No one can send or receive texts as O2 don't support them over wifi.

As for calling, do you have the wifi calling symbol on the top of the screen?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dode09
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on ‎29-10-2021 00:25

on ‎29-10-2021 00:25

Thanks for that MI5 and no no WiFi calling symbol top of the screen.

 

Cheers

 

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MI5
Level 94: Supreme
In response to Dode09
  • 151674 Posts
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Registered:

on ‎29-10-2021 00:43

on ‎29-10-2021 00:43

Suggests it isn't setup properly @Dode09 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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