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Wi fi calling drops out regularly

Indyana
Level 1: Joiner
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Evening people.
Would really like to understand why we do calling icon at top of screen keeps dropping out every minute, as I am at home in WiFi which I believe is OK. I got this wi fi calling phone Samsung A51, a month ago. to benefit a poor signal area. It seems ineffective.
Thoughts please or any advice appreciated?
Cheers
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MI5
Level 94: Supreme
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@Indyana 

Do you have wifi calling enabled on your account and turned on in your phone settings?

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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BOSSGOGG
Level 8: Talented
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If you have followed the good advice above to make sure your device is up to date and WiFi calling is enabled on your account -

I don't have a A51 in the house but do have half a dozen Samsung's going back to a Xcover 4s. Make sure WiFi preferred is enabled over mobile network preferred. All my Samsung's have this option. Without it, it shall constantly latch onto half a bar of cell signal.
Quick test, stick it into plane mode and re enable WiFi manually, same issue?
unnamed
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