cancel
Showing results for 
Search instead for 
Did you mean: 

WhatsApp notification delayed

Anonymous
Not applicable

Hi All

For some strange reason my WhatsApp messages are delayed. Sometimes I won't get the messages for up to an hour after it's been sent to my phone. 

Checked the WhatsApp website. All set up as it should yet still delayed messages.. 

Can anyone help please? 

I've got Z3 compact BTW. 

Thanks 

Message 1 of 22
11,904 Views
1 ACCEPTED SOLUTION

Accepted Solutions

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:

Untick que background data

 

Basically your phone is set to only send / recieve data every few hours from background apps.

View solution in original post

Message 8 of 22
10,844 Views
21 REPLIES 21

Anonymous
Not applicable

Hi Adriannadavey 

 

Should have stayed with the iPhone ! 😉 only kidding.

 

Hope your well.  

 

How about turning the phone off and on to reset it.

 

Is their anything in their FAQs or troubleshooting help ?

Message 2 of 22
10,939 Views

Anonymous
Not applicable

Cleoriff
  • 128268 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

If I remember CutieKitty was having a similar problem. I understood they were meant to be updating the app @Anonymous wink

Veritas Numquam Perit

Girl in a jacket
Message 4 of 22
10,880 Views

MI5
Level 94: Supreme
  • 152043 Posts
  • 651 Topics
  • 28915 Solutions
Registered:
Have you got power save enabled?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 22
10,875 Views

Anonymous
Not applicable
If that doesn't work try re registering your phone number. That worked for me slight_smile
Message 6 of 22
10,868 Views

Anonymous
Not applicable

Thanks Lee. Tried it all and still the same.

 

As a matter of fact yes Rich, save mode is enabled.

 

Thank you Cuttiekitty992, will give it a go.

 

 

Message 7 of 22
10,854 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:

Untick que background data

 

Basically your phone is set to only send / recieve data every few hours from background apps.

Message 8 of 22
10,845 Views

MI5
Level 94: Supreme
  • 152043 Posts
  • 651 Topics
  • 28915 Solutions
Registered:
Powersave disables background data unless screen is unlocked so the phone effectively goes into deep sleep except for set intervals when it turns on data to check for notifications.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 22
10,835 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:

Tardis

Message 10 of 22
10,832 Views