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Wap problem

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Anonymous
Not applicable

on ‎10-03-2015 19:35

on ‎10-03-2015 19:35

I have a Motorola moto G 4G on 02.recently 02 sent me the wap setting's of which i didn't request,not thinking i just ticked install as i was outside at the time.now i have a very anoying Letter H on the top of my screen with a white line through it.my 02 web is closed...and yet its still on the screen.I've been onto 02's customer service who don't know there arse from there elbow...and its still on.i've reset the phone,had the sim card in and out...and yet its still there.

 

Any ideas ? 

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Anonymous
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In response to MI5

on ‎13-03-2015 20:34

on ‎13-03-2015 20:34

no...tell me?

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MI5
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on ‎13-03-2015 20:36

on ‎13-03-2015 20:36

Settings >More >Networks >Access Point Names and delete any apn's listed. (Might be described slightly differently depending on firmware), but, this will stop all data access completely.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎13-03-2015 20:39

on ‎13-03-2015 20:39

it seem to have worked...my god...you should be working at MIT...your F%£$%£g amazing

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MI5
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on ‎13-03-2015 20:43

on ‎13-03-2015 20:43

We try and get there eventually wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎13-03-2015 20:46

on ‎13-03-2015 20:46

@MI5 wrote:
We try and get there eventually wink

Top job @MI5 

Glad you are sorted out, it had to be the network settings somehow:smileyhappy:

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Cleoriff
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on ‎13-03-2015 21:22

on ‎13-03-2015 21:22

Stands back in awe....again...:smileytongue:

Veritas Numquam Perit

Girl in a jacket
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Beenherebefore
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on ‎15-03-2015 16:13

on ‎15-03-2015 16:13

@Cleoriff wrote:

Stands back in awe....again...:smileytongue:

Lift your foot up and I'll wipe it off

"My life is a facsimile of a sham"
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