Unsolicited directory enquiries link

[Anonymous]

A phone directory quick link just appeared on my pay as you go samsung O2 mobile and was activated unintentionally while in my pocket resulting in £2 being removed from my balance. Any idea how to remove it. Has this happened to anyone else and is it possibly a scam?

[perksie · Accepted solution]

Reporting it to PhonePay Plus should get you refunded:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

[jonsie]

Can you press and hold the link and drag it to the recycle bin? Not sure which Samsung you have but there should be an easy way to delete it.

[Anonymous]

thanks. That did the trick

[Anonymous]

Thanks, O2 were good enough to refund me.

[jonsie]

Good stuff. I don't think it's a scam as such, just another way these dubious companies generate income. Possibly you inadvertently clicked a link to install it on your homescreen whilst browsing.