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Unlock my phone

Anonymous
Not applicable

HI.

Can you unlock my phone. My phone number [Removed] and imei [Removed]

Thank you

 

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MI5
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Hi @Anonymous

This isn't CS so we can't do it for you but you can follow the guide here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

You should also remove your personal details please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 9
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MI5
Level 94: Supreme
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Hi @Anonymous

This isn't CS so we can't do it for you but you can follow the guide here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

You should also remove your personal details please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
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Anonymous
Not applicable
You can unlock it from within the MyO2 App. I think you can do within contract, but you'd be expected to see the contract through. I could be wrong but don't quote me. tongue
Message 3 of 9
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Cleoriff
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All the information on unlocking is given in the guide provided by @MI5 in his post....

Veritas Numquam Perit

Girl in a jacket
Message 4 of 9
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MI5
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@Cleoriff wrote:

All the information on unlocking is given in the guide provided by @MI5 in his post....


Yep, that's why we have guides so that people get the correct info without others guessing!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 9
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jonsie
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Guessing is a great game around Christmas time, party hats and red noses. Oops, my nose is seemingly always red!!

Message 6 of 9
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Anonymous
Not applicable

how to unlock my phone by using my o2 app i acnt see the option to unlock ?

 

Message 7 of 9
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MI5
Level 94: Supreme
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@Anonymous wrote:

how to unlock my phone by using my o2 app i acnt see the option to unlock ?

 


On mobile it's in the menu, on PC it's under device details https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
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Cleoriff
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If you need a picture in MyO2 (like me)...it's here ..

Device details.PNG

Veritas Numquam Perit

Girl in a jacket
Message 9 of 9
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