Solved: UNLOCKING MY PHONE

Anonymous · ‎23-01-2014

Hi,

I have closed my 02 account but have an old o2 phone which i wish to unlock. Just tried using o2 online phone unlocking service but when I enter IMEI code as instructed it says its not valid? I retrieved the code from my phone by typing *#06#. Any advice please?

Anonymous · ‎23-01-2014

You need to latch the imei to your phone number so it depends if you've been using the phone recently or not.

Other avenues are get a Payg sim and put £20 on it. £15 unlock fee and £5 to make calls. Make a few chargeable calls and then fill out the form.

Or ask a friend on O2 to put their sim in the phone , make a few calls and they request the unlock. Assuming their SIM card is the right size or use an adapter lit available from O2 shops.

View solution in original post

Anonymous · ‎23-01-2014

You need to latch the imei to your phone number so it depends if you've been using the phone recently or not.

Other avenues are get a Payg sim and put £20 on it. £15 unlock fee and £5 to make calls. Make a few chargeable calls and then fill out the form.

Or ask a friend on O2 to put their sim in the phone , make a few calls and they request the unlock. Assuming their SIM card is the right size or use an adapter lit available from O2 shops.

Anonymous · ‎23-01-2014

Are you entering the IMEI number correctly?

Anonymous · ‎23-01-2014

Tried it 4 times now Adrianna, double checked the code each time as I am a little hungover

but it is right honest!!

Anonymous · ‎23-01-2014

Hi Bandofbrothers, not used the phone in months as switched to another supplier in the summer....will that effect things?

MI5 · ‎23-01-2014

You'll need to use it again on O2 PAYG and follow the advice above. The IMEI is no longer on O2's database so they can't confirm it exists at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-01-2014

Ok cheers M15 will do! Thanks everybody!

MI5 · ‎23-01-2014

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-01-2014

You're welcome.

Take care.

O2

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