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Text message won't send

Shell84
Level 1: Joiner
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Everytime I text my mum it keeps coming back phone number formatted wrongly but I can call her I can WhatsApp her I can Skype her it just won't send text messages I've deleted her number and re-entered it I've switch my phone off off and back on I've done the same nothing seems to be working and when I checked the smsc number this comes up +447802000332",145 and it won't let me do anything with it but I can send everyone else in my contacts list just not her
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MI5
Level 94: Supreme
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@Shell84 

settings > apps > messages > storage > clear data

see if that helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
Former Staff
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Hi @Shell84 , hope you're having a good week so far!

It's been a few days since you posted about your text messaging issue, so I just wanted to check in to see if you manage to get this resolved. Did the above suggestion work for you?

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