cancel
Showing results for 
Search instead for 
Did you mean: 

Text Messages

Anonymous
Not applicable

When i send a long text message its turns into a MMS and my friends don't receive it.  Can anyone tell me why? Thanks

 

Message 1 of 9
4,436 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 154748 Posts
  • 658 Topics
  • 29443 Solutions
Registered:
You can't send an MMS from android to iPhone or the other way (at least I've never done so), best to use whatsapp or some other messaging app which will also be free and have no limits on message size.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 9 of 9
4,343 Views
8 REPLIES 8

viridis
Level 56: Guvnor
  • 13562 Posts
  • 108 Topics
  • 310 Solutions
Registered:
Do they have mms turned on?
It exceeds the sms character limit and becomes an mms.
Message 2 of 9
4,433 Views

Cleoriff
Level 94: Supreme
  • 134464 Posts
  • 846 Topics
  • 7624 Solutions
Registered:

Have a look at this guide and as Viridis says your friends need to have MMS provisioned on their phones..

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 9
4,429 Views

Anonymous
Not applicable

Thanks! I'm not sure. Do they need too? This happens everytime and with different people.  They own iphones, maybe this has something to do with it.

Message 4 of 9
4,428 Views

Cleoriff
  • 134464 Posts
  • 846 Topics
  • 7624 Solutions
Registered:

@Anonymous wrote:

Thanks! I'm not sure. Do they need too? This happens everytime and with different people.  They own iphones, maybe this has something to do with it.


I would think it has got something to do with iphones and iMessage...

What sort of phone are you using @Anonymous Is it Android?

Veritas Numquam Perit

Girl in a jacket
Message 5 of 9
4,428 Views

Anonymous
Not applicable

Thanks a great help but unfortunately i can't seem to find the message settings to do this but i'll get it sorted. slight_smile

Message 6 of 9
4,404 Views

Anonymous
Not applicable

yes its a samsung s4

Message 7 of 9
4,404 Views

Cleoriff
  • 134464 Posts
  • 846 Topics
  • 7624 Solutions
Registered:

@Anonymous wrote:

yes its a samsung s4


I have just been on the Android forums and many people having the same problem sending MMS from Android to iPhones. It is to do with iMessage and something to do with the 'file size' from samsung to iphones...

A suggestion was to use the Hangouts app...??

We have a samsung expert on the forum @MI5...he may have additional advice to give you later..:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 8 of 9
4,392 Views

MI5
Level 94: Supreme
  • 154748 Posts
  • 658 Topics
  • 29443 Solutions
Registered:
You can't send an MMS from android to iPhone or the other way (at least I've never done so), best to use whatsapp or some other messaging app which will also be free and have no limits on message size.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 9
4,344 Views