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Sony xz premium random restarts

Curr946
Level 26: Upbeat
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This random restarting beginning to get on my goat. I'm too busy to try resetting and losing all my stuff. Nippy. 

 

Any one else having this issue after the last Sony update

 

Screenshot_20180218-012507.png

Current Phone: Sony Xperia XZ Premium
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Anonymous
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Cleoriff
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@Curr946It seeems to be a very common problem discussed on the Sony forums

https://talk.sonymobile.com/t5/Xperia-XZ/Xperia-XZ-Randomly-Rebooting/td-p/1188656

They suggest trying a software repair using Xperia Companion https://talk.sonymobile.com/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/m-p/110305...

If that fails then you need to discuss it with Sony

http://services.sony.co.uk/supportmvc/en/Contact/

Veritas Numquam Perit

Girl in a jacket
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Curr946
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So i reluctantly did this software repair..... and itsstill restarting and now i really cant be bothered setting it fully back up. so annoying.
Current Phone: Sony Xperia XZ Premium
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MI5
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Boot into safe mode and see if it's still doing it https://support.sonymobile.com/gb/xperiaxz/kb/0231018877589a7b01429399b11c00699b/#gref
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Marjo
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Nice to see you back @Curr946 slight_smile How is your phone doing, still restarting randomly?

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Curr946
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Yeah, sadly it's still the same. Here just last night's log.. 

 

Screenshot_20180228-093810.png

 

And yeah, good to be back lol. 

Current Phone: Sony Xperia XZ Premium
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Curr946
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Wish I had never changed from the oneplus3t 😔
Current Phone: Sony Xperia XZ Premium
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viridis
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Have you contacted Sony yet?
Myself id get it backed up and do a repair installation on Xperia companion.

 

Edit.

Can see you've done a repair installation already.

Contact Sony for a repair

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